INFORMATION WE COLLECT
Registration at brilliant-balance.com is required in order to receive blog updates. Visitors who subscribe to brilliant-balance.com are required to supply an email address and first and last names.
Any data received from InfusionSoft upon subscribing to brilliant-balance.com is held for accounting purposes only and is treated with the strictest confidence and not shared with any third party.
It should be noted that our site is powered by WordPress. We are not responsible for any data collection that may potentially be harvested by the WordPress application and that we are unaware of.
If at any time a registered member of our website requests that we remove their registration and profile details, once we have verified that the request comes from the user in question we will accede to the request.
Information You Provide Us
We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services.
The type of information we may collect include your:
- email address
- zip code
- billing address
- shipping address
- phone number
- payment card information
- products ordered
- purchase date
- demographic information
- any other information you choose to provide
Automatically Collected Information through Tracking Technologies
The type of information we may collect include:
- type of browser you use
- access times
- pages viewed
- time spent on pages
- links clicked
- your IP address
- the referring link through which you accessed the Site
- conversion information
We accept payments through PayPal and major credit cards via Stripe, our payment gateway extension. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Information shared with a payment provider to process payments includes:
- Unique payment identifier
- Payment provider identifier
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Visitor comments may be checked through an automated spam detection service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
HOW WE USE YOUR INFORMATION
We use collected information in a variety of ways, including to:
- provide the products and services you request;
- process transactions and send you related information (i.e., confirmations and receipts);
- respond to your comments, questions and requests and provide customer service;
- communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you;
- send you technical notices, updates, security alerts, and support and administrative messages;
- better tailor our Platforms to your interests and needs;
- carry out profiling activities in order to learn more about you; and
- offer you tailored advertising based on your behavior on our Platforms.
We use your personal information for the following purposes:
- To make the Entities easier for you to use by not making you enter your personal information more than once.
- To deliver services that you request or purchase.
- To help you effectively complete your educational requirements.
- To help us create and publish content most relevant to you.
- To alert you of product upgrades, special offers, updated information and other new services provided from Provider.
- To provide feedback in an online survey.
- To participate in promotional offers.
- To request assistance or fill out support requests.
Data may, from time to time, be transferred from brilliant-balance.com to other storage media strictly for the purposes of testing and development of The Brilliant Balance Company.
Purchase Data We Collect and Store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
HOW WE SHARE YOUR INFORMATION
Publicly Shared Information
Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content.
Links and Email Subscriptions
Our policy discloses the privacy practices for the Cherylanne Skolnicki web site. But brilliant-balance.com may provide links to other web sites. When you leave the brilliant-balance.com web site, you will be going to sites that are beyond our control.
These other sites may send their own cookies to users, collect data, or solicit personal information. The privacy policies and procedures described here for brilliant-balance.com do not apply to any external links.
We encourage you to read the privacy policies of any site you link to from ours, especially if you share any personal information. Be informed. You are the person best qualified to protect your own privacy.
To Company Employees and Contractors
We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Third-Party Service Providers
We use third-party service providers like InfusionSoft and WooCommerce to collect and process personal information from or about you on our behalf. Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting customer accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.
Online Advertising Services
We use third-party advertising services, like Google Analytics and Facebook Advertising, to deliver advertising about our products and services on our Platforms, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.
We use third-party browser and mobile analytics services, like Google Analytics, on the Platforms. These services use tools to help us analyze your use of the Platforms, including information like the third-party website you arrive from, how often you visit, events within the Platforms, usage and performance data, and purchasing behavior. We use this data to improve the Platforms and provide information, products and services that may be of interest to you.
Law Enforcement, Legal Process and Compliance
We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
Change of Ownership
We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.
HOW WE PROTECT YOUR INFORMATION
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
HOW LONG WILL WE KEEP YOUR PERSONAL INFORMATION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We may transfer your personal information as follows: To provide your name and address details so that our suppliers can send you the goods and/or products ordered on your behalf.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
OUR POLICY CONCERNING MINORS
We do not knowingly collect information from minors. To use the Website, you must be the age of legal majority in your place of residence. By using the Website, you hereby represent that you are at least the age of legal majority in your place of residence. We do not use an application or other mechanism to determine the age of users of the Website. We will use commercially reasonable efforts to delete information associated with a minor as soon as practicable if we learn that a minor has submitted information to us.
NOTICE TO CALIFORNIA RESIDENTS
Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personally Identifiable Information to any third parties for the third parties’ direct marketing purposes.
CHANGES TO THIS POLICY